Your credibility will be enhanced or reduced by how you "show up" in the workplace. Regardless of how smart or competent you are, if you come off as unprofessional -- in your demeanor, dress, or language -- you won't go far. When it comes to a thriving career, professionalism matters. So pull up your drawers, starch your shirt, and straighten your back, it's time to be seen as a real pro! In this program, you'll learn:

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• Seven "C's" of professionalism: character, caring, clothing, customer service, communication, composure, and commitment.

• Professional dress, including what not to wear!

• Three types of workers: Go-getters, Coasters, and Slackers!

• How not to waste people's time in a meeting.

• Electronic etiquette (email, texting, etc!).

• Tips on proper dining and entertaining etiquette.