Leading and Managing High-Performance Teams
This module will offer participants the tools, techniques and framework to develop and sustain a high performing team in order to achieve enhanced performance at the workplace.
Establishing a high-performing team unleashes the immense potential within your organisation, and creates a workplace that is highly motivated, engaged, and productive for its leaders, employees, and key stakeholders to succeed and grow.
Target audience: Team leaders of a new or existing team
Date & Time
GST Not Applicable
Upon completion of this module, you will be able to:
Define and state why teams matter to any organization
Identify the characteristics of a high performing team
Identify the stages of development of a high performing team
Practice communication and listening skills within a team
Work as a team to address problems and challenges
Benchmark your current team using the Team Effectiveness Inventory
Apply the team learning cycle as a process of team development
Identify the characteristics of a dysfunctional team and ways to address the issue of a dysfunctional team
Apply a conflict management framework and its related conflict management styles to address conflicts in a team
Identify and commit to an action plan to develop and sustain your team as a high performing team at the workplace.
The key learning topics covered by this module include:
Why teams matter?
What are the characteristics of a high performing team?
How does one develop and sustain a high performing team?
Communication and listening skills
The team effectiveness inventory
The team learning cycle
Dysfunction teams and how to overcome them
Conflict management in teams
Conflict management case studies
About the Facilitator: Dr Lim Peng Soon
Dr. Lim Peng Soon is an Associate Consultant with Singapore Training and Development Association (STADA). Dr. Lim is also the President of Learning & Performance Systems, a training consultancy established in 1997. He works in partnership with organizations in designing and implementing business solutions in his four areas of expertise – change management, leadership development, team development, and feedback coaching and career development.
Before starting his consultancy, he was the senior consultant with the Singapore Training & Development Association (STADA). He brings with him about 25 years of human resource development experience. Prior to joining STADA, he was the Training & Development Manager of General Motors Singapore, the Associate Director (HRD) of Swiss Bank Corporation, and the Group Training Manager of the Hong Leong Finance Group. He started his career with the United Overseas Bank Group.
Dr. Lim has presented in many conferences including HRD Asia, HRM Asia, and the Asia-Pacific Conference & Exhibition on Experiential Learning. He is one of the local trainers to join the “alumni” of international trainers who have spoken at the American Society for Training & Development (ASTD) International Conference & Exhibition when he presented a paper in the 1998 ASTD International Conference and Exhibition in San Francisco. In March 1999, the ASTD appointed Peng Soon as the Core Team Member & Zone Leader for Asia, for its publication on learning organizations.
Dr. Lim has worked with local and multinational corporations to add value to their training and development efforts. Some of these organizations include the Singapore Civil Service College, the Macau Civil Service, the Ghana Civil Service, the Lahore Civil Service, ST College, General Motors, Enterprise IG, Singapore Airlines, JP Morgan, General Electric, Hewlett-Packard, Philips Electronics, Sun icrosystems, Motorola, National Semiconductor, the Institute of High Performance Computing, the Institute of Materials Research & Engineering, Temasek Holdings, Institute of Bankers Malaysia, and the Singapore Institute of Management.
From 2001 to 2007, Dr. Lim designed and facilitated a series of workshops on change management in the Executive Management Development Program for the senior officers of the Macau Civil Service, under the auspices of the Singapore Civil Service College.
Dr. Lim is a certified Master Trainer of the Managing Organizational Transition workshops by William Bridges & Associates (www.wmbridges.com). He is also certified to administer the following psychometric instruments: the Myers-Briggs Type Indicator (MBTI) Step I and Step II, DiSC, the Fundamental Interpersonal Relations Orientation-Behavior (FIRO-B), the California Psychological Inventory (CPI 260), the Change Style Indicator (CSI), and 360 By Design.
Dr. Lim has successfully completed The Skilled Facilitator Intensive Workshop by the Center for the Study of Work Teams at the University of North Texas, by Roger Schwarz & Associates. He has also successfully completed the Special Leadership Seminar at the Haggai Institute (at the Maui Mid-Pacific Centre) in July 2008. Dr. Lim has also successfully completed the Feedback Coach program, conducted by the Centre for Creative Leadership (CCL).
Dr. Lim is a member of the Academy of Management USA, and the Singapore Institute of Management. He was a project tutor in the Singapore Institute of Management Diploma in Human Resource Development program, and a lecturer in the University of Melbourne’s Bachelor in Training & Development program, and the RMIT Bachelor in Business Management program.
Dr. Lim is an adjunct faculty of the General Electric Crotonville Leadership programs and the Eagles’ Emerging Leadership Development Program. He is a Guest Lecturer at the NUS Business School executive programs, and an adjunct feedback coach with the Centre for Creative Leadership.
Dr. Lim holds a doctoral degree in education and human development (Ed. D.), specializing in organizational change, from The George Washington University (USA), a Masters degree in human resource development from the same university, and a Bachelor of Arts from the University of Singapore. He also holds the Diploma in Banking & Finance and the Diploma in Training & Development Management (Silver Medal Award Winner).
Dr. Lim is the recipient of the 2004 Ralph Upson Stone Award for the best doctoral student entering the dissertation phase of the doctoral studies “who possesses academic excellence, and who represents and actualizes the self-less development of others”.