About the Course

Building a successful team is about more than finding a group of people with the right mix of professional skills. Building the insights into the art of fostering a strong sense of teamwork can help you lay the groundwork for a highly productive team that can communicate, cooperate and innovate in an atmosphere of mutual trust and respect.

Learning Objectives

On completion of this unit, the learner will be able to establish teams, delegate tasks and allocate resources for teams achieve organisational goals, as well as cultivate open communication and teamwork, and monitor, evaluate and recognize the progress and performance of teams in a managerial role.

Course Coverage

• Analyse the types of teams required in achieving organisational goals

• Identify and elect work team members and align roles, responsibilities, objectives and expectations of the work team to organisational goals

• Communicate the roles, responsibilities, objectives and expectations to the work team and empower team members to accomplish them

• Evaluate impact of task and role delegation among team members on team synergy and make adjustments where necessary

• Encourage teamwork and foster commitment and sense of ownership among team members

• Assess the barriers to group interaction and communication and establish infrastructure to facilitate knowledge management and work team coaching

• Communicate feedback to team using the most suitable means and data and provide recommendations to improve performance

• Recognise and reward team work and performance taking into consideration implications of diversity issues

Target Audience

Those responsible for the operation and performance of an organisational unit